cities handling packages in their spare time. Amazon Flex is one of the newest and largely unseen additions to this network, but it already has people in more than 50 U.S. And because they’re required to make the deliveries in a narrow window of time, Karunungan jumps up from his chair and hurries to retrieve his orders and load them into his car.Īmazon depends on a patchwork of government postal workers, international shipment operators like UPS and FedEx, local carriers and its own armada of warehouses, planes and trucks to deliver packages as quickly as possible to customers. Because workers rely on their own vehicle, pay for their own gas and tolls, and sometimes need to return to the warehouse at the end of the day, a Flex job can feel a bit like playing the slots. His assignment is about three miles away. On a recent Tuesday night, a crowd of other workers are hunched nearby with their phones, all furiously tapping and swiping to refresh a sparse page of job offers. But first, they need to score some actual work. The program lets anyone sign up to shuttle packages for the world’s largest online store using their own cars and get paid by the delivery. In a windowless breakroom, Karunungan presses a single button on his phone, over and over, to request a gig through Amazon Flex. (Bloomberg)-After finishing up his day job at a charter school, Sherwin Karunungan heads to a nondescript warehouse in San Francisco that serves as a shipment hub for Inc., No. Merchants & Consumers Weigh in: The 2023 Chargeback Field Report Why online shoppers buy (or don’t) in 5 key categories B2B Weekly Infographic: B2B electronic salesīack-End Integration for Customer Experienceī2B Distributors Continue to Grow EcommerceĮnvisionB2B | June 2023 | Chicago | #1 B2B Ecommerce ConferenceĪutomating Shipping Workflows for Next Generation Multi-Vendor Marketplaces

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